GoHighLevel Helpdesk: Best CRM For 2025!

You’ve stumbled across GoHighLevel and you’re questioning– Is this the genuine deal, or simply an additional overhyped platform that promises whatever and delivers … meh? GoHighLevel Helpdesk

Believe me, I’ve been where you are. After utilizing GoHighLevel for a couple of years currently, I can tell you directly: it is just one of the smartest choices I’ve produced my business. However (and it’s a large “yet”) it’s not all sunshine and rainbows.

Let’s dive into the great, the poor, and the occasionally discouraging so you can figure out if GoHighLevel’s the ideal suitable for you.

GoHighLevel Provides– Yet Just If You Know What You’re Doing

Below’s things: GoHighLevel is a beast. It’s marketed as an all-in-one marketing, sales, and CRM system– and for as soon as, that claim is legitimate. You truly can run virtually every element of your company from one control panel.

Yet below’s the catch: with world power comes a slightly confusing interface, a steep learning curve, and a “figure-it-out-yourself” ambiance sometimes.

Still, if you can surpass the bumpy start, it resembles opening service superpowers.

What GoHighLevel Obtains Very Right

You Can Really Change a Dozen Other Tools

If you’ve been piecing together a tech pile with tools like Mailchimp, Calendly, ClickFunnels, WordPress, and Pipedrive (ugh, the turmoil)– this is your chance to simplify.

GoHighLevel lets you deal with:

  • Email and SMS marketing
  • Sales funnels and landing pages
  • Visit scheduling
  • CRM administration
  • Automations (we’ll get to that in a sec)
  • On-line training courses and memberships
  • Social media messaging
  • Live chat

And the listing keeps growing. Unless you need a certain eCommerce tool or payment entrance (much more on that particular later), you’re most likely covered.

It’s Always Evolving

Serious. Eventually I log in and see a brand-new feature for TikTok DMs. The following day, they have actually upgraded the email editor. Then it’s video uploads, Square integrations, or social coverage.

It’s a living system. The developers are frequently pressing updates, and the roadmap is packed with user-suggested features. That part actually impressed me– your voice actually matters below.

And while the continuous adjustments can feel like you’re operating on a treadmill that never ever quits, I would certainly take that over a system that hasn’t altered because 2018.

Communication? You’re Covered

If you’re tired of jumping between devices simply to speak with your leads, you’ll like this part.

From one dashboard, you can:

  • Make phone calls and go down voicemails
  • Send out and obtain SMS
  • Blast e-mails or develop series
  • Conversation on WhatsApp, GoHighLevel Helpdesk
  • Send Instagram, Facebook and TikTok DMs.
  • Live chat on your website (or transform it to text mid-convo)

Even much better– there’s a central conversation tab where all these messages live. Say goodbye to bouncing between inboxes or neglecting to respond to that DM from 3 days ago. (Existed. Fixed that.).

SaaS Mode = Recurring Revenue Without the Headaches

Right here’s where things get spicy.

If you’re a company owner, professional, or just a person who wants to earn recurring profits without being glued to your laptop computer– listen up.

GoHighLevel’s SaaS mode lets you re-sell the system under your very own brand name. Think of it like white-labeling GoHighLevel, slapping your logo design on it, and charging whatever you desire.

It’s $497/month on your end. However if you bill just $97/month to 6 customers, you’re currently profitable– and everything beyond that is sauce.

You do not need to manage campaigns or get on strategy telephone calls. Just offer people accessibility to the devices and let them keep up it. It’s not 100% passive, yet it’s pretty close.

Automate Every little thing

This is most likely my favorite part: workflows.

Envision establishing a multi-channel sequence that emails, texts, and follows up with leads based on their behavior. Automatically booking telephone calls. Sending onboarding messages. Labeling calls. Acting on billings. Nurturing cool leads for months without lifting a finger.

Seem like a dream? It’s very real.

The automations are extremely powerful, however I will not exist– they can really feel frustrating at first. My recommendations? Don’t attempt to discover everything in a weekend. Begin small and develop from there. The payback is worth it.

It’s Not Just for Agencies Any Longer

GoHighLevel started off really agency-focused. Like, whatever shouted “marketing experts only”.

Yet that’s changed.

Currently it’s just as valuable for:

  • Regional organizations (salons, fitness centers, facilities, etc).
  • Instructors and program developers.
  • Experts and company.
  • Consultants and solopreneurs.

There are also “snapshots” you can load with prebuilt campaigns customized to particular sectors. That’s a blessing if you don’t wish to develop every little thing from square one.

And for just $97/month on the Starter Plan, it’s an outright swipe. No other device provides you this much for that little.

However It’s Not All Plain sailing …

Let’s talk about right stuff that could trip you up– or just flat-out irritate you.

The Learning Curve Is Genuine

If you’re brand new to marketing tech, twist up.

GoHighLevel has a whole lot taking place, and if you try to find out everything simultaneously, you’ll wear out faster than a discount rate coffee machine.

When I initially started, I got bewildered quickly. The interface was cumbersome (it’s far better currently), and I wasn’t sure where to begin.

My advice? Begin with the basics– like CRM and organizing– then layer in the automations and funnel builder when you prepare. And don’t also think of launching into SaaS mode till you’ve understood the core system.

Training Products Required a Remodeling

GoHighLevel’s constant updates are amazing, yet they come with a catch: the training videos are often outdated.

You’ll see a walkthrough on YouTube, go to try it yourself, and recognize … that switch doesn’t even exist anymore.

For a system this powerful, I truly assume they must prioritize upgrading the aid docs and tutorials in real-time. New individuals shouldn’t need to presume their method via.

Hidden Expenses Slip Up on You

The pricing looks basic. And it sort of is.

But there are add-on expenses that aren’t extremely apparent until you start digging. You’ll pay extra for:

  • SMS and phone calls
  • Email sending out (using Mailgun or comparable)
  • AI features
  • Some integrations

It’s not crazy costly– and truthfully, despite having the attachments, it’s still more affordable than Frankensteining with each other a dozen tools. But it’s something you’ll intend to factor into your budget.

Consumer Assistance Can Be a Gamble

Let me be clear: the GoHighLevel team does care. You can also arrange a Zoom call with them, which is unusual and very practical.

But the live conversation and SMS assistance? Hit or miss.

In some cases I would certainly message them and listen to crickets. Various other times, I would certainly get a response but have to follow up several times prior to anything got dealt with.

Best bet? Make use of the Zoom calls if you need genuine assistance. Just do not rely upon quick conversation replies to save the day.

Overreliance on Stripe Is Restricting

Right here’s the one large feature gap: GoHighLevel leans heavily on Stripe for repayments– especially if you’re making use of SaaS mode.

If Stripe isn’t sustained in your country or you prefer one more settlement cpu, you’re out of luck (in the meantime).

They did recently reveal a Square integration, which is a promising step. Hopefully more adaptability is on the method. Yet as it stands, Stripe is the major show.

Last Decision: GoHighLevel Helpdesk

If you’re searching for a platform that:

  • Replaces half your tech pile
  • Automates your marketing and sales
  • Grows with your company
  • Offers major earnings potential via SaaS mode.

… after that of course, GoHighLevel is 100% worth your time.

It’s not best. You’ll need persistence, a readiness to find out, and maybe a little high levels of caffeine. Once you’ve got it called in? Game-changer.

And hey, if you have actually ever dreamed of running your own software program business or marketing agency, this may be your possibility– without requiring a group of designers or a Silicon Valley budget plan.

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