You’ve come across GoHighLevel and you’re asking yourself– Is this the real deal, or simply another overhyped platform that promises whatever and provides … meh? Is GoHighLevel a CRM
Believe me, I’ve been where you are. After using GoHighLevel for a couple of years now, I can inform you directly: it is just one of the most intelligent decisions I have actually produced my business. However (and it’s a huge “however”) it’s not all sunshine and rainbows.
Let’s dive into the great, the poor, and the sometimes irritating so you can determine if GoHighLevel’s the appropriate suitable for you.
GoHighLevel Provides– However Only If You Know What You’re Doing
Below’s things: GoHighLevel is a beast. It’s marketed as an all-in-one marketing, sales, and CRM platform– and for when, that claim is legitimate. You truly can run nearly every aspect of your company from one dashboard.
But below’s the catch: with world power comes a somewhat complicated user interface, a steep learning contour, and a “figure-it-out-yourself” vibe at times.
Still, if you can get past the rough beginning, it’s like unlocking service superpowers.
What GoHighLevel Obtains Really Right
You Can Actually Replace a Dozen Other Devices
If you have actually been assembling a tech pile with tools like Mailchimp, Calendly, ClickFunnels, WordPress, and Pipedrive (ugh, the mayhem)– this is your possibility to streamline.
GoHighLevel allows you take care of:
- Email and SMS marketing
- Sales funnels and landing pages
- Visit organizing
- CRM management
- Automations (we’ll get to that in a sec)
- On-line training courses and memberships
- Social media site messaging
- Live chat
And the list maintains expanding. Unless you need a particular eCommerce device or payment entrance (more on that later), you’re possibly covered.
It’s Always Evolving
No joke. Someday I visit and see a brand-new feature for TikTok DMs. The next day, they have actually overhauled the e-mail editor. After that it’s video uploads, Square integrations, or social reporting.
It’s a living platform. The designers are regularly pressing updates, and the roadmap is packed with user-suggested features. That component really amazed me– your voice in fact matters below.
And while the consistent changes can seem like you’re working on a treadmill that never quits, I ‘d take that over a system that hasn’t transformed considering that 2018.
Communication? You’re Covered
If you’re tired of jumping between devices just to talk with your leads, you’ll love this part.
From one control panel, you can:
- Make telephone call and drop voicemails
- Send and receive SMS
- Blast emails or construct sequences
- Conversation on WhatsApp, Is GoHighLevel a CRM
- Send Instagram, Facebook and TikTok DMs.
- Live conversation on your website (or convert it to SMS mid-convo)
Even far better– there’s a central conversation tab where all these messages live. No more jumping in between inboxes or neglecting to reply to that DM from three days earlier. (Existed. Taken care of that.).
SaaS Mode = Recurring Revenue Without the Headaches
Here’s where points obtain spicy.
If you’re an agency proprietor, consultant, or simply a person who wants to gain recurring profits without being glued to your laptop– listen up.
GoHighLevel’s SaaS mode allows you market the platform under your very own brand. Think about it like white-labeling GoHighLevel, slapping your logo design on it, and charging whatever you want.
It’s $497/month on your end. However if you bill just $97/month to six customers, you’re currently lucrative– and everything beyond that is sauce.
You don’t have to manage campaigns or get on strategy telephone calls. Just give people accessibility to the devices and let them run with it. It’s not 100% passive, but it’s rather close.
Automate Every little thing
This is most likely my favorite part: workflows.
Imagine setting up a multi-channel series that e-mails, messages, and follows up with leads based on their habits. Automatically scheduling phone calls. Sending onboarding messages. Labeling get in touches with. Acting on billings. Supporting cold leads for months without lifting a finger.
Seem like a desire? It’s really genuine.
The automations are exceptionally effective, but I will not lie– they can really feel frustrating at first. My guidance? Do not try to discover all of it in a weekend. Begin little and construct from there. The payback deserves it.
It’s Not Just for Agencies Any Longer
GoHighLevel began extremely agency-focused. Like, whatever shouted “marketing experts only”.
But that’s altered.
Now it’s just as beneficial for:
- Neighborhood services (salons, fitness centers, clinics, and so on).
- Trains and training course makers.
- Specialists and provider.
- Freelancers and solopreneurs.
There are even “snapshots” you can load with prebuilt campaigns tailored to details sectors. That’s a godsend if you don’t want to build every little thing from scratch.
And for just $97/month on the Starter Plan, it’s an outright swipe. Nothing else device offers you this much for that little.
However It’s Not All Plain sailing …
Let’s discuss the stuff that might journey you up– or simply flat-out annoy you.
The Learning Contour Is Real
If you’re brand-new to marketing technology, bend up.
GoHighLevel has a great deal going on, and if you try to learn every little thing at once, you’ll wear out faster than a price cut coffee machine.
When I initially started, I obtained overwhelmed rapidly. The interface was cumbersome (it’s better currently), and I had not been certain where to begin.
My recommendations? Start with the fundamentals– like CRM and scheduling– then layer in the automations and funnel builder when you prepare. And do not also consider launching into SaaS mode till you have actually grasped the core system.
Training Materials Need a Remodeling
GoHighLevel’s consistent updates are amazing, however they feature a catch: the training video clips are usually obsolete.
You’ll watch a walkthrough on YouTube, most likely to try it yourself, and recognize … that button doesn’t also exist any longer.
For a platform this powerful, I really assume they should focus on upgrading the assistance docs and tutorials in real-time. New customers shouldn’t need to presume their method via.
Hidden Prices Creep Up on You
The pricing looks simple. And it type of is.
However there are add-on expenses that aren’t incredibly apparent till you begin digging. You’ll pay added for:
- SMS and call
- Email sending out (via Mailgun or comparable)
- AI features
- Some integrations
It’s not insane pricey– and honestly, despite having the attachments, it’s still more affordable than Frankensteining with each other a lots tools. However it’s something you’ll intend to factor into your spending plan.
Consumer Support Can Be a Wager
Let me be clear: the GoHighLevel group does care. You can even arrange a Zoom telephone call with them, which is unusual and very useful.
However the real-time conversation and SMS support? Hit-or-miss.
Occasionally I ‘d message them and listen to crickets. Various other times, I would certainly get a solution but have to follow up numerous times prior to anything got resolved.
Best bet? Use the Zoom calls if you need actual assistance. Simply don’t rely on quick conversation responds to conserve the day.
Overreliance on Stripe Is Restricting
Below’s the one huge feature space: GoHighLevel leans greatly on Stripe for payments– especially if you’re utilizing SaaS mode.
If Stripe isn’t sustained in your nation or you choose an additional repayment cpu, you’re out of good luck (for now).
They did recently introduce a Square integration, which is an encouraging action. Hopefully more adaptability is on the way. But as it stands, Stripe is the primary show.
Last Decision: Is GoHighLevel a CRM
If you’re searching for a platform that:
- Changes half your technology pile
- Automates your marketing and sales
- Expands with your company
- Offers serious revenue possibility with SaaS mode.
… after that indeed, GoHighLevel is 100% worth your time.
It’s not ideal. You’ll require perseverance, a desire to find out, and possibly a little caffeine. But once you’ve got it dialed in? Game-changer.
And hey, if you have actually ever before dreamed of running your own software firm or marketing agency, this could be your possibility– without needing a team of programmers or a Silicon Valley budget plan.