You’ve come across GoHighLevel and you’re wondering– Is this the genuine deal, or just an additional overhyped platform that assures everything and provides … meh? GoHighLevel Vs Zendesk
Believe me, I have actually been where you are. After making use of GoHighLevel for a couple of years currently, I can inform you straight up: it is among the smartest choices I have actually made for my company. However (and it’s a huge “but”) it’s not all sunlight and rainbows.
Let’s study the great, the negative, and the sometimes aggravating so you can identify if GoHighLevel’s the best suitable for you.
GoHighLevel Provides– However Only If You Know What You’re Doing
Right here’s the thing: GoHighLevel is a beast. It’s marketed as an all-in-one marketing, sales, and CRM system– and for once, that insurance claim is official. You actually can run virtually every facet of your business from one control panel.
But here’s the catch: with world power comes a slightly complex interface, a high learning curve, and a “figure-it-out-yourself” ambiance at times.
Still, if you can get past the rough beginning, it resembles unlocking organization superpowers.
What GoHighLevel Obtains Very Right
You Can In Fact Change a Lots Various Other Tools
If you have actually been assembling a technology stack with tools like Mailchimp, Calendly, ClickFunnels, WordPress, and Pipedrive (ugh, the chaos)– this is your chance to simplify.
GoHighLevel lets you manage:
- Email and SMS marketing
- Sales funnels and landing pages
- Consultation organizing
- CRM administration
- Automations (we’ll reach that in a sec)
- On-line courses and memberships
- Social network messaging
- Live conversation
And the checklist maintains growing. Unless you need a specific eCommerce tool or settlement portal (much more on that particular later), you’re most likely covered.
It’s Always Evolving
Serious. One day I log in and see a new feature for TikTok DMs. The next day, they’ve revamped the e-mail editor. After that it’s video uploads, Square integrations, or social coverage.
It’s a living system. The programmers are frequently pressing updates, and the roadmap is loaded with user-suggested features. That component really amazed me– your voice in fact matters right here.
And while the constant modifications can seem like you’re running on a treadmill that never ever stops, I would certainly take that over a platform that hasn’t transformed given that 2018.
Communication? You’re Covered
If you’re tired of leaping in between tools just to speak with your leads, you’ll enjoy this part.
From one dashboard, you can:
- Make phone calls and drop voicemails
- Send out and receive SMS
- Blast emails or develop series
- Conversation on WhatsApp, GoHighLevel Vs Zendesk
- Send Instagram, Facebook and TikTok DMs.
- Live chat on your site (or convert it to SMS mid-convo)
Even better– there’s a centralized conversation tab where all these messages live. No more bouncing in between inboxes or forgetting to reply to that DM from 3 days back. (Been there. Dealt with that.).
SaaS Mode = Recurring Income Without the Headaches
Here’s where things obtain spicy.
If you’re a company owner, specialist, or simply a person who wants to gain reoccuring profits without being glued to your laptop computer– listen up.
GoHighLevel’s SaaS mode allows you market the system under your very own brand. Think about it like white-labeling GoHighLevel, slapping your logo on it, and billing whatever you desire.
It’s $497/month on your end. However if you bill just $97/month to six customers, you’re already lucrative– and everything past that is gravy.
You do not need to manage campaigns or hop on technique calls. Just provide people accessibility to the devices and let them run with it. It’s not 100% passive, but it’s pretty close.
Automate Everything
This is most likely my favored component: workflows.
Picture establishing a multi-channel sequence that e-mails, messages, and follows up with leads based upon their actions. Immediately reserving calls. Sending onboarding messages. Tagging contacts. Following up on billings. Supporting cold leads for months without lifting a finger.
Sound like a dream? It’s extremely actual.
The automations are exceptionally effective, but I will not lie– they can really feel overwhelming in the beginning. My suggestions? Don’t try to discover everything in a weekend break. Start little and construct from there. The payback deserves it.
It’s Not Just for Agencies Any Longer
GoHighLevel started extremely agency-focused. Like, every little thing shouted “marketing experts only”.
However that’s altered.
Now it’s just as helpful for:
- Local organizations (hair salons, gyms, centers, etc).
- Instructors and program creators.
- Professionals and company.
- Freelancers and solopreneurs.
There are also “snapshots” you can fill with prebuilt campaigns tailored to particular industries. That’s a blessing if you do not intend to construct whatever from square one.
And for just $97/month on the Starter Plan, it’s an absolute swipe. Nothing else tool provides you this much for that little.
Yet It’s Not All Smooth Sailing …
Let’s speak about the stuff that could journey you up– or simply flat-out irritate you.
The Learning Curve Is Genuine
If you’re new to marketing technology, bend up.
GoHighLevel has a whole lot going on, and if you attempt to learn whatever simultaneously, you’ll burn out faster than a price cut coffee maker.
When I initially began, I obtained overwhelmed promptly. The interface was cumbersome (it’s better currently), and I wasn’t sure where to start.
My advice? Start with the essentials– like CRM and scheduling– then layer in the automations and funnel builder when you prepare. And don’t even consider launching into SaaS mode till you’ve understood the core system.
Training Materials Required a Makeover
GoHighLevel’s consistent updates are remarkable, yet they feature a catch: the training videos are often outdated.
You’ll enjoy a walkthrough on YouTube, most likely to try it on your own, and realize … that button does not also exist any longer.
For a system this powerful, I actually assume they ought to focus on updating the assistance docs and tutorials in real-time. New individuals shouldn’t have to guess their way via.
Hidden Costs Creep Up on You
The pricing looks simple. And it type of is.
Yet there are add-on costs that aren’t super noticeable till you start excavating. You’ll pay added for:
- SMS and telephone call
- Email sending (through Mailgun or similar)
- AI features
- Some integrations
It’s not insane expensive– and truthfully, despite having the add-ons, it’s still cheaper than Frankensteining together a loads tools. Yet it’s something you’ll wish to factor right into your spending plan.
Customer Assistance Can Be a Gamble
Let me be clear: the GoHighLevel team does care. You can also set up a Zoom telephone call with them, which is unusual and extremely practical.
But the real-time conversation and SMS assistance? Hit or miss.
In some cases I would certainly message them and listen to crickets. Other times, I ‘d obtain a response but have to follow up numerous times prior to anything obtained resolved.
Best bet? Utilize the Zoom calls if you need actual help. Just do not depend on quick conversation responds to save the day.
Overreliance on Stripe Is Restricting
Right here’s the one big feature void: GoHighLevel leans heavily on Stripe for payments– particularly if you’re making use of SaaS mode.
If Stripe isn’t supported in your country or you choose one more repayment cpu, you run out good luck (in the meantime).
They did recently announce a Square integration, which is an encouraging step. Ideally more versatility gets on the way. However as it stands, Stripe is the main program.
Final Judgment: GoHighLevel Vs Zendesk
If you’re trying to find a system that:
- Replaces half your technology stack
- Automates your marketing and sales
- Grows with your organization
- Deals major income capacity through SaaS mode.
… then of course, GoHighLevel is 100% worth your time.
It’s not ideal. You’ll require patience, a readiness to find out, and possibly a little high levels of caffeine. But once you’ve got it dialed in? Game-changer.
And hey, if you’ve ever desired for running your very own software firm or marketing company, this could be your opportunity– without requiring a group of developers or a Silicon Valley budget plan.