You’ve stumbled across GoHighLevel and you’re wondering– Is this the genuine bargain, or just an additional overhyped platform that promises whatever and provides … meh? GoHighLevel Customer Support
Believe me, I have actually been where you are. After utilizing GoHighLevel for a couple of years currently, I can inform you straight up: it’s one of the smartest choices I have actually produced my organization. However (and it’s a big “yet”) it’s not all sunshine and rainbows.
Let’s dive into the excellent, the bad, and the periodically aggravating so you can figure out if GoHighLevel’s the appropriate fit for you.
GoHighLevel Delivers– Yet Only If You Know What You’re Doing
Below’s the important things: GoHighLevel is a monster. It’s marketed as an all-in-one marketing, sales, and CRM platform– and for once, that claim is legit. You truly can run almost every aspect of your service from one control panel.
However here’s the catch: with world power comes a somewhat complex user interface, a steep learning contour, and a “figure-it-out-yourself” vibe sometimes.
Still, if you can surpass the bumpy start, it resembles unlocking organization superpowers.
What GoHighLevel Gets Extremely Right
You Can Really Change a Loads Other Tools
If you’ve been piecing together a technology stack with tools like Mailchimp, Calendly, ClickFunnels, WordPress, and Pipedrive (ugh, the disorder)– this is your opportunity to simplify.
GoHighLevel lets you deal with:
- Email and SMS marketing
- Sales funnels and landing pages
- Consultation organizing
- CRM management
- Automations (we’ll reach that in a sec)
- Online courses and subscriptions
- Social network messaging
- Live conversation
And the checklist maintains growing. Unless you require a certain eCommerce tool or settlement entrance (a lot more on that particular later), you’re probably covered.
It’s Always Evolving
Seriously. One day I log in and see a brand-new feature for TikTok DMs. The following day, they’ve upgraded the e-mail editor. After that it’s video uploads, Square integrations, or social reporting.
It’s a living platform. The developers are regularly pressing updates, and the roadmap is loaded with user-suggested features. That part truly impressed me– your voice actually matters right here.
And while the continuous adjustments can seem like you’re operating on a treadmill that never stops, I ‘d take that over a platform that hasn’t altered considering that 2018.
Communication? You’re Covered
If you’re tired of leaping between devices just to speak to your leads, you’ll like this component.
From one dashboard, you can:
- Make phone calls and drop voicemails
- Send out and obtain SMS
- Blast e-mails or build sequences
- Conversation on WhatsApp, GoHighLevel Customer Support
- Send Out Instagram, Facebook and TikTok DMs.
- Live chat on your website (or transform it to text mid-convo)
Also much better– there’s a centralized conversation tab where all these messages live. No more bouncing between inboxes or failing to remember to reply to that DM from 3 days back. (Been there. Repaired that.).
SaaS Mode = Recurring Profits Without the Headaches
Right here’s where points obtain spicy.
If you’re an agency proprietor, specialist, or simply someone who wishes to gain repeating revenue without being glued to your laptop computer– listen up.
GoHighLevel’s SaaS mode allows you market the platform under your very own brand. Think about it like white-labeling GoHighLevel, slapping your logo on it, and charging whatever you desire.
It’s $497/month on your end. However if you bill just $97/month to six customers, you’re already rewarding– and every little thing beyond that is sauce.
You do not have to handle campaigns or hop on approach telephone calls. Just provide people access to the devices and let them keep up it. It’s not 100% passive, however it’s rather close.
Automate Every little thing
This is possibly my preferred part: workflows.
Visualize establishing a multi-channel sequence that emails, messages, and follows up with leads based upon their actions. Instantly reserving telephone calls. Sending onboarding messages. Labeling get in touches with. Following up on billings. Nurturing cold leads for months without lifting a finger.
Sound like a dream? It’s very actual.
The automations are exceptionally powerful, however I will not exist– they can really feel frustrating in the beginning. My advice? Do not attempt to learn all of it in a weekend. Start small and develop from there. The benefit deserves it.
It’s Not Just for Agencies Any Longer
GoHighLevel began extremely agency-focused. Like, everything howled “marketing professionals only”.
But that’s changed.
Currently it’s just as helpful for:
- Neighborhood businesses (hair salons, gyms, facilities, etc).
- Instructors and training course developers.
- Specialists and provider.
- Consultants and solopreneurs.
There are also “snapshots” you can fill with prebuilt campaigns tailored to details sectors. That’s a blessing if you do not want to build everything from the ground up.
And for just $97/month on the Starter Plan, it’s an outright take. No other device gives you this much for that little.
However It’s Not All Plain sailing …
Let’s speak about right stuff that might trip you up– or simply flat-out frustrate you.
The Learning Contour Is Actual
If you’re brand new to marketing technology, twist up.
GoHighLevel has a lot taking place, and if you try to find out everything simultaneously, you’ll wear out faster than a discount rate coffee maker.
When I initially began, I obtained bewildered promptly. The user interface was clunky (it’s better currently), and I had not been sure where to begin.
My recommendations? Begin with the basics– like CRM and scheduling– then layer in the automations and funnel builder when you prepare. And do not even think of launching into SaaS mode till you have actually understood the core platform.
Educating Products Required a Transformation
GoHighLevel’s constant updates are amazing, however they come with a catch: the training videos are frequently out-of-date.
You’ll watch a walkthrough on YouTube, go to try it on your own, and understand … that button doesn’t even exist any longer.
For a platform this powerful, I truly believe they ought to prioritize upgrading the aid docs and tutorials in real-time. New users shouldn’t have to presume their method via.
Hidden Costs Sneak Up on You
The pricing looks simple. And it sort of is.
Yet there are add-on prices that aren’t incredibly evident till you begin excavating. You’ll pay additional for:
- SMS and phone calls
- Email sending out (by means of Mailgun or similar)
- AI features
- Some integrations
It’s not crazy expensive– and truthfully, even with the attachments, it’s still cheaper than Frankensteining with each other a lots devices. However it’s something you’ll intend to factor right into your budget plan.
Customer Support Can Be a Wager
Let me be clear: the GoHighLevel group does care. You can even arrange a Zoom call with them, which is unusual and extremely handy.
However the live chat and SMS support? Hit or miss.
Occasionally I ‘d message them and listen to crickets. Various other times, I ‘d get a solution yet have to follow up several times prior to anything obtained solved.
Best bet? Use the Zoom calls if you require actual assistance. Just don’t rely on fast chat responds to conserve the day.
Overreliance on Stripe Is Limiting
Right here’s the one big feature space: GoHighLevel leans greatly on Stripe for repayments– particularly if you’re making use of SaaS mode.
If Stripe isn’t supported in your nation or you choose another payment processor, you run out luck (for now).
They did recently reveal a Square integration, which is an encouraging action. With any luck extra flexibility gets on the means. Yet as it stands, Stripe is the main show.
Final Verdict: GoHighLevel Customer Support
If you’re searching for a platform that:
- Replaces half your technology pile
- Automates your marketing and sales
- Expands with your company
- Offers major revenue possibility via SaaS mode.
… after that of course, GoHighLevel is 100% worth your time.
It’s not perfect. You’ll require perseverance, a determination to learn, and possibly a little caffeine. But once you’ve got it dialed in? Game-changer.
And hello, if you’ve ever imagined running your own software company or marketing firm, this may be your possibility– without requiring a team of designers or a Silicon Valley budget.