You’ve come across GoHighLevel and you’re questioning– Is this the actual offer, or simply an additional overhyped platform that guarantees whatever and provides … meh? GoHighLevel Customer Service
Believe me, I’ve been where you are. After making use of GoHighLevel for a couple of years currently, I can inform you directly: it is among the most intelligent choices I’ve produced my company. However (and it’s a large “but”) it’s not all sunlight and rainbows.
Let’s dive into the excellent, the bad, and the sometimes discouraging so you can determine if GoHighLevel’s the right fit for you.
GoHighLevel Supplies– However Only If You Know What You’re Doing
Right here’s the important things: GoHighLevel is a beast. It’s marketed as an all-in-one marketing, sales, and CRM system– and for as soon as, that insurance claim is official. You really can run virtually every aspect of your company from one dashboard.
Yet right here’s the catch: with world power comes a slightly complex user interface, a high learning curve, and a “figure-it-out-yourself” ambiance at times.
Still, if you can surpass the rough beginning, it resembles unlocking company superpowers.
What GoHighLevel Gets Really Right
You Can Actually Change a Lots Other Tools
If you have actually been piecing together a tech stack with devices like Mailchimp, Calendly, ClickFunnels, WordPress, and Pipedrive (ugh, the mayhem)– this is your possibility to streamline.
GoHighLevel lets you manage:
- Email and SMS marketing
- Sales funnels and landing pages
- Consultation organizing
- CRM management
- Automations (we’ll reach that in a sec)
- On-line courses and subscriptions
- Social media messaging
- Live conversation
And the listing keeps expanding. Unless you need a certain eCommerce device or payment gateway (much more on that particular later), you’re most likely covered.
It’s Always Evolving
Serious. Eventually I visit and see a new feature for TikTok DMs. The following day, they’ve revamped the email editor. After that it’s video uploads, Square integrations, or social reporting.
It’s a living system. The developers are continuously pressing updates, and the roadmap is packed with user-suggested features. That part truly pleased me– your voice actually matters below.
And while the constant changes can seem like you’re running on a treadmill that never quits, I would certainly take that over a system that hasn’t changed considering that 2018.
Communication? You’re Covered
If you’re tired of leaping between tools simply to talk with your leads, you’ll love this part.
From one control panel, you can:
- Make call and drop voicemails
- Send out and obtain SMS
- Blast emails or build sequences
- Conversation on WhatsApp, GoHighLevel Customer Service
- Send Instagram, Facebook and TikTok DMs.
- Live chat on your website (or transform it to SMS mid-convo)
Even much better– there’s a centralized conversation tab where all these messages live. Say goodbye to bouncing in between inboxes or neglecting to reply to that DM from 3 days ago. (Been there. Fixed that.).
SaaS Mode = Recurring Profits Without the Headaches
Below’s where points obtain spicy.
If you’re a firm proprietor, consultant, or just someone who intends to make repeating income without being glued to your laptop– listen up.
GoHighLevel’s SaaS mode allows you resell the system under your own brand name. Consider it like white-labeling GoHighLevel, slapping your logo design on it, and charging whatever you desire.
It’s $497/month on your end. But if you charge simply $97/month to six clients, you’re already lucrative– and everything past that is sauce.
You do not need to take care of campaigns or hop on approach phone calls. Just give people accessibility to the devices and let them run with it. It’s not 100% passive, but it’s pretty close.
Automate Whatever
This is possibly my preferred component: workflows.
Imagine setting up a multi-channel sequence that e-mails, texts, and follows up with leads based on their behavior. Automatically scheduling calls. Sending onboarding messages. Labeling contacts. Following up on invoices. Supporting chilly leads for months without lifting a finger.
Seem like a dream? It’s really real.
The automations are unbelievably effective, yet I will not lie– they can feel frustrating in the beginning. My guidance? Do not try to learn it all in a weekend. Beginning tiny and construct from there. The benefit is worth it.
It’s Not Just for Agencies Any Longer
GoHighLevel started off really agency-focused. Like, everything yelled “marketing professionals just”.
Yet that’s transformed.
Currently it’s just as beneficial for:
- Local companies (hair salons, gyms, facilities, and so on).
- Instructors and training course creators.
- Specialists and provider.
- Consultants and solopreneurs.
There are also “snapshots” you can fill with prebuilt campaigns tailored to specific sectors. That’s a blessing if you don’t intend to develop every little thing from scratch.
And for just $97/month on the Starter Plan, it’s an absolute take. Nothing else tool offers you this much for that little.
Yet It’s Not All Plain sailing …
Let’s speak about the stuff that could journey you up– or just flat-out annoy you.
The Learning Curve Is Actual
If you’re brand new to marketing technology, distort up.
GoHighLevel has a great deal going on, and if you try to discover every little thing at the same time, you’ll burn out faster than a discount rate coffee machine.
When I first began, I got overwhelmed swiftly. The user interface was confusing (it’s better currently), and I wasn’t sure where to begin.
My recommendations? Begin with the essentials– like CRM and organizing– after that layer in the automations and funnel builder when you’re ready. And don’t also think of launching into SaaS mode till you have actually grasped the core platform.
Educating Materials Need a Makeover
GoHighLevel’s continuous updates are amazing, but they include a catch: the training video clips are typically outdated.
You’ll view a walkthrough on YouTube, most likely to try it yourself, and understand … that switch does not even exist anymore.
For a system this effective, I truly think they should prioritize updating the assistance docs and tutorials in real-time. New users should not have to think their way through.
Hidden Costs Sneak Up on You
The pricing looks straightforward. And it kind of is.
Yet there are add-on costs that aren’t very noticeable until you begin digging. You’ll pay extra for:
- SMS and call
- Email sending out (using Mailgun or similar)
- AI features
- Some integrations
It’s not insane costly– and truthfully, despite having the add-ons, it’s still less expensive than Frankensteining together a dozen tools. Yet it’s something you’ll intend to factor into your budget.
Consumer Support Can Be a Wager
Let me be clear: the GoHighLevel group does care. You can even schedule a Zoom phone call with them, which is rare and very handy.
But the live chat and SMS support? Hit or miss.
Sometimes I would certainly message them and hear crickets. Other times, I would certainly get a response yet have to follow up numerous times before anything obtained solved.
Best choice? Utilize the Zoom calls if you require actual help. Simply do not depend on quick chat responds to save the day.
Overreliance on Stripe Is Restricting
Here’s the one big feature space: GoHighLevel leans heavily on Stripe for payments– particularly if you’re using SaaS mode.
If Stripe isn’t supported in your nation or you choose one more payment processor, you run out good luck (in the meantime).
They did recently introduce a Square integration, which is a promising action. Hopefully much more flexibility gets on the means. But as it stands, Stripe is the major program.
Final Verdict: GoHighLevel Customer Service
If you’re looking for a system that:
- Replaces half your tech pile
- Automates your marketing and sales
- Grows with your company
- Deals major revenue capacity through SaaS mode.
… after that of course, GoHighLevel is 100% worth your time.
It’s not perfect. You’ll need persistence, a desire to find out, and maybe a little high levels of caffeine. Once you’ve got it called in? Game-changer.
And hi, if you’ve ever desired for running your very own software application company or marketing company, this could be your opportunity– without requiring a team of designers or a Silicon Valley budget plan.